Shop employees experience knife threats and harassment, with 54% reporting weekly mistreatment. Campaigns such as Let's Respect Retail and ShopKind Week highlight increasing retail abuse. The increase in abuse is linked to a series of incidents documented across the sector this autumn.
A Waitrose longtime employee takes the role of Head of Customer Experience & Operations at Marks & Spencer. Liverpool FC launches a new store in Oslo, celebrated by Robbie Fowler. Independent retailers grow within Staffordshire's shopping centre. Retailers are reviewing security staffing and training in response. Staff unions demand for stronger protection measures as cases increase.